Sheraton New Orleans Hotel

500 Canal Street, New Orleans, United States, 70130  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton New Orleans Hotel

Paid Wi-Fi

USD 12.95 per day

Parking

USD 48.95 per day

Luggage storage
Late check-in/ -out
Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Coffee shop

Breakfast room

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

Sheraton New Orleans Hotel is located in the heart of New Orleans overlooking the Mississippi River. Renovated in 2012, this sleek hotel offers accommodation in a 49-story Liberty building.

Set in New Orleans Central Business district of New Orleans, around 20 minutes' walk from Lower Garden District, Magazine Street and McKenna Museum of African American Art. The property is in a 20-minute walk to New Orleans city center.

There are a pharmacy, a mall and fairgrounds within a quick reach of the hotel.

The hotel enjoys a beautiful location within 20 minutes' drive from Louis Armstrong New Orleans airport.

Rooms

This hotel comprises of cozy rooms including Signature Lower Floors Double Room, Club Superior Quadruple Room and Exclusive Club Level Double Room with such comforts as an in-room safe, wireless internet, a minibar, individual climate control and IDD telephone. Guests will appreciate a breathtaking view of the river from their rooms. The rooms have contemporary decor.

Eat & Drink

Residents can have breakfast in the café. The lounge restaurant offers light French cuisine. Guests can try cocktails and coffee served in the lobby bar. Located in a shopping area, Commander's Palace and Red Gravy serve a wide range of meals.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Services

The on-site car rentals are also available.

Relax

The hotel offers a steam room, a sauna and a hot tub along with steam baths and massage with the guests' comfort in mind. There are strength-training, fitness classes and a gym provided at Sheraton New Orleans Hotel.

Internet

Wireless internet is available in the hotel rooms at USD 12.95 per day.

Guest Parking

private parking is possible on site at USD 48.95 per day.

Year renovated:   2012.  Number of floors:   49.  Number of rooms:   1163.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Eco friendly
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Golf course
  • Fitness center

Services

  • City shuttle service
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Cafe
  • Coffee/ Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying
  • Microphone

Children's facilities

  • Cribs available
  • Video games

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Jacuzzi
  • Sauna
  • Leisure/ TV room
  • Television in lobby
  • Reflex massage

Room view

  • City view
  • River view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Armchair

Bathroom

  • Shared bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer

Self-catering

  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/ Satellite television
  • Voice mail
  • CD player
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 4 may stay for free in an extra bed. 
  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
Show big map »

Hotel Address:

500 Canal Street, New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    1.5 km
Airports
  • Louis Armstrong New Orleans (MSY)
    19.3 km
Train Stations
  • Gallery Bienvenu
    800 m
  • BECA gallery Bridge for Emerging Contemporary Art
    1.0 km
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    100 m
  • Roux Bristro
    20 m
Parks
  • Jean Lafitte National Historical Park and Preserve
    410 m
  • New Orleans Musical Legends Park
    420 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1163

Rooms and availability

Sheraton New Orleans Hotel photos Room Traditional King Bed Room
Club Level King Bed Room
Bed type: King-size bed
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room offers an exclusive access to the Club Lounge. This room features spectacular views. The size of the room is 32m2.

Room facilities
    Deluxe 2 Double Beds Room
    Bed type: Sleeping arrangements for 4 persons or Double bed or Double beds
    Size: 32 m²
    Check Prices
    • Air conditioning
    — Less information+ More information

    Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a spectacular Mississippi River view. The size of the room is 32m2.

    Room facilities
      Sheraton New Orleans Hotel photos Room Traditional King Bed Room
      Accessible King Bed Room
      Bed type: Double bed or King-size bed or Double beds
      Size: 33 m²
      Check Prices
      • Air conditioning
      — Less information+ More information

      Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features a city view. This room is accessible for people with disabilities. The size of the room is 32m2.

      Room facilities
        Accessible 2 Double Beds Room
        Bed type: Double bed or King-size bed or Double beds
        Size: 33 m²
        Check Prices
        • Air conditioning
        — Less information+ More information

        Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a city view. This room is accessible for people with disabilities. The size of the room is 32m2.

        Room facilities
          Sheraton New Orleans Hotel photos Room Traditional King Bed Room
          Traditional King Bed Room
          Bed type: Double bed or King-size bed or Double beds
          Size: 33 m²
          Check Prices
          • Air conditioning
          — Less information+ More information

          Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features a city view. The size of the room is 32m2.

          Room facilities
            Sheraton New Orleans Hotel photos Room Traditional King Bed Room
            Deluxe King Bed Room
            Bed type: Sleeping arrangements for 4 persons or Double bed or Double beds
            Size: 32 m²
            Check Prices
            • Air conditioning
            — Less information+ More information

            Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features spectacular Mississippi River views. The size of the room is 32m2.

            Room facilities
              Sheraton New Orleans Hotel photos Room Traditional King Bed Room
              Club Level 2 Double Beds Room
              Bed type: King-size bed
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room offers an exclusive access to the Club Lounge. This room features spectacular views. The size of the room is 32m2.

              Room facilities
                Sheraton New Orleans Hotel photos Room Deluxe King Bed Room
                Executive Suite
                Bed type: Double bed or Sleeping arrangements for 4 persons or Sleeping arrangements for 3 persons
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Spacious suite is decorated in a warm and comforting style with floor to ceiling windows offers a bedroom with a King size bed, living area with a sofa bed, work desk, wet bar and private bathroom. This room features spectacular Mississippi River views. The size of the room is 38m2.

                Room facilities
                  Traditional 2 Double Beds Room
                  Bed type: Double bed or King-size bed or Double beds
                  Size: 33 m²
                  Check Prices
                  • Air conditioning
                  — Less information+ More information

                  Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a city view. The size of the room is 32m2.

                  Room facilities

                    How to reach hotel

                    hotel Sheraton New Orleans Hotel New Orleans location
                    Show big map »

                    Hotel Address:

                    500 Canal Street, New Orleans, United States, 70130

                    Get directions
                    City Center
                    • New Orleans
                      1.5 km
                    Airports
                    • Louis Armstrong New Orleans (MSY)
                      19.3 km
                    Train Stations
                    • Gallery Bienvenu
                      800 m
                    • BECA gallery Bridge for Emerging Contemporary Art
                      1.0 km
                    Restaurants
                    • Commander's Palace (cuisine: American, Cajun & Creole)
                      100 m
                    • Roux Bristro
                      20 m
                    Parks
                    • Jean Lafitte National Historical Park and Preserve
                      410 m
                    • New Orleans Musical Legends Park
                      420 m
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  12 pm
                    • Year renovated:
                      2012
                    • Number of floors:
                      49
                    • Number of rooms:
                      1163

                    Sheraton New Orleans Hotel Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                    What's nearby

                    Tourist attractions

                    • Old Absinthe House Bar - 400 m
                    • Downtown Central Business District - 500 m
                    • New Orleans Riverwalk - 500 m

                    Popular areas

                    • Harrah's Casino - 300 m

                    Places of interest

                    • Harrah's Casino - 300 m
                    • New Orleans Folklife and Visitor Center - 400 m

                    Sport related

                    • Orpheum Theatre - 500 m

                    Shopping areas

                    • Louisiana Maritime Museum - 200 m
                    • New Orleans Jazz Museum - 400 m
                    • Louisiana Wildlife Museum - 400 m

                    Amusement

                    • Penny Arcade - 100 m

                    Museums

                    • Theater District - 400 m
                    • American Italian Renaissance - 400 m
                    • Arnaud's Restaurant - 400 m
                    • Louisiana Philharmonic - 400 m
                    • Junebug Productions Inc - 400 m
                    • National D Day Museum - 400 m
                    • Arts Council of New Orleans - 400 m
                    • French Quarter/historic New Orleans - 400 m
                    • New Orleans Pharmacy Museum - 500 m
                    • Hermann-Grima/gallier Historic - 500 m

                    Parks

                    • Jean Lafitte National Park - 100 m
                    • Woldenberg Park - 400 m

                    Halls

                    • Gallier Hall - 400 m

                    Medical care and Hospitals

                    • The Spa at Windsor Court - 200 m

                    Casinos

                    • Jcc Holding CO - 100 m
                    • Maiden Voyage - 300 m
                    • Harrah's New Orleans Casino - 400 m

                    Golf courses and Country clubs

                    • Aquarium of the Americas - 400 m

                    Local attractions

                    • Warehouse District - 1.6 km
                      New Orleans, LA
                    • Faubourg Marigny - 1.6 km
                      New Orleans, LA
                    • Mardi Gras World - 2.0 km
                      1380 Port of New Orleans Place, New Orleans
                    • Algiers Levee - 1.6 km
                      Patterson Street, New Orleans
                    • New Orleans African-American Museum - 1.6 km
                      1418 Governor Nicholls St., New Orleans

                    Near the hotel

                    • Audubon Insectarium - 200 m
                      423 Canal Street, New Orleans
                    • New Orleans Musical Legends Park - 420 m
                      311 Bourbon Street, New Orleans
                    • Audubon Aquarium of the Americas - 500 m
                      #1 Canal Street, New Orleans
                    • Storyville District - 490 m
                      125 Bourbon Street, New Orleans
                    • Jean Lafitte National Historical Park and Preserve - 410 m
                      419 Decatur Street, New Orleans
                    • Germaine Wells Mardi Gras Museum - 420 m
                      813 Bienville St, New Orleans
                    • Woldenberg Riverfront Park - 470 m
                      1 Canal St, New Orleans

                    Restaurants nearby

                    • Commander's Palace - 100 m

                      Address: 1403 Washington Ave
                      Phone: 504 899-8221

                      72% likes this, based on 2176 reviews
                      Cuisine: American, Cajun & Creole
                      Price Range: GBP 24 - GBP 63

                    • Palace Cafe - 110 m

                      Address: 605 Canal St
                      Phone: 504-523-1661

                      62% likes this, based on 755 reviews
                      Cuisine: French, Contemporary, Cajun & Creole
                      Price Range: GBP 24 - GBP 31

                    • Wendy's - 50 m

                      Address: 509 Canal St
                      Phone: (504) 523-6141

                      64% likes this, based on 5 reviews

                    • Roux Bristro - 20 m

                      Address: 500 Canal St
                      Phone: (504) 525-2500

                    • Red Gravy - 80 m

                      Address: 125 Camp Street
                      Phone: 504-561-8844

                      71% likes this, based on 286 reviews
                      Cuisine: American, Italian
                      Price Range: GBP 8 - GBP 20

                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  12 pm
                    • Year renovated:
                      2012
                    • Number of floors:
                      49
                    • Number of rooms:
                      1163
                    Hotels nearby

                    Sheraton New Orleans Hotel Reviews

                    Guest reviews are submitted by our customers after their stay at Sheraton New Orleans Hotel

                    Average guest rating

                    7.2out of 10
                    Very good
                    Based on 40 reviews

                    Rating by category:

                    Location
                    9.2
                    Rooms
                    7.8
                    Value
                    8.0
                    Dining
                    6.0
                    Service
                    8.0

                    Guest reviews

                    • Older travelers
                      5.4

                      Location

                      We booked our rooms through Booked.net for 3 nights. We called Booked.net a week before our arrival to change the reservation to only one night. When we checked in, the hotel told us that once we registered the entire amount of $900 would be charged to my credit card and only Booked.net could credit us for the second 2 nights. Now, my credit card is showing the $900 dollar charge dated 6/23/2011 and a $300 charge for July 1,2011. Not only did I not get a credit for the cancelled room nights, but was charged again. The Sheraton says it is Booked.net's fault and you are saying it is the Sheraton's fault. Please straighten this out.

                    • Older travelers
                      9.0

                      Location was great and the Breakfast buffet was to die for.

                      33usd to park for one night. 52dollar breakfast.

                    • Older travelers
                      7.4

                      Excellent location and the room had a great view of the river. Facilities were clean and well maintained.

                      For an international hotel, it was disappointing there were no facilities for making hot tea in the room other than through a coffee machine which tainted the water with coffee. While this may seem trivial, I suspect US travellers would be beside themselves if they didn't have the option to make a cup of coffee after a long trip. I was also caught off guard by the $10 charge to use the gym facility. This charge was not mentioned in the room manual or at check-in.

                    • Older travelers
                      7.4

                      Convenience beds health club

                      Paid for club floor. Breakfast is now quite stingy compared to last year

                    • Older travelers
                      7.8

                      a great room with splendid view over Mississippi River & town

                      the bath room is old fashioned and should be renewed to modern standard. Shower is not separated from bath room - rather ugly

                    • Older travelers
                      10.0

                      I like the distance to bourbon street

                    • Group of friends
                      3.8

                      Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?

                    • Older travelers
                      8.8

                      The staff was excellent and helped us with any issues we had and followed up to make sure we were satified

                      rooms small

                    • Older travelers
                      9.2

                      It was easy access

                      The room temperature was warm, no matter if you adjusted the air conditioner

                    • Older travelers
                      8.4

                      The proximaty of this hotel in relation to the points of interest in New Orleans is one of it's many possitive attributes.

                    • Couple
                      8.4

                      Friendly staff

                      The hotel valet parking was very slow in retriving the car when we needed to leave

                    • Older travelers
                      5.8

                      Close to all main attractions

                      A faded older style hotel, with the exception of the front desk the staff seemed dispirited and not overly helpful. Its a big hotel so you are not made to feel special just one of the hoards.

                    • Group of friends
                      9.6

                      Good price, good location, excellent service overall a good choice

                    • Single
                      6.6

                      Very friendly and helpful staff.

                      The time it takes to park and getting the car back.

                    • Family with children
                      7.4

                      They were very flexible about checking us in when we arrived early after a long journey and with no fuss. They were also very helpful when we wanted to extend our stay by a day and keep the same room. The breakfast staff in the restaurant were also very friendly and helpful and gave a good service. The view from the room was great too, with a full length window view of the city and river

                      The gym was undergoing refurbishment and no mention had previously been made of this, until we tried to use it. There were not enough machines meanwhile. We ran out of face flannels and the cleaner said she had no more 2 days running. We could not use the pool one day, as we were told it had to be drained down and would not open for the rest ofthe day. These did not ruin our stay, but did detract a little from it being a great stay.

                    How to reach hotel

                    hotel Sheraton New Orleans Hotel New Orleans location
                    Show big map »

                    Hotel Address:

                    500 Canal Street, New Orleans, United States, 70130

                    Get directions
                    City Center
                    • New Orleans
                      1.5 km
                    Airports
                    • Louis Armstrong New Orleans (MSY)
                      19.3 km
                    Train Stations
                    • Gallery Bienvenu
                      800 m
                    • BECA gallery Bridge for Emerging Contemporary Art
                      1.0 km
                    Restaurants
                    • Commander's Palace (cuisine: American, Cajun & Creole)
                      100 m
                    • Roux Bristro
                      20 m
                    Parks
                    • Jean Lafitte National Historical Park and Preserve
                      410 m
                    • New Orleans Musical Legends Park
                      420 m
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  12 pm
                    • Year renovated:
                      2012
                    • Number of floors:
                      49
                    • Number of rooms:
                      1163